Security

1. Our Commitment to Security

At our core, we recognize that security is paramount when handling user data and providing web scraping services. We implement comprehensive security measures across all layers of our infrastructure to protect your information and ensure the integrity of our platform. This page outlines our security practices, policies, and your role in maintaining a secure environment.

2. Data Encryption

2.1 Encryption in Transit

All data transmitted between your device and our servers is protected using:

• TLS 1.3: Latest industry-standard encryption protocol for all web traffic
• HTTPS Everywhere: Mandatory secure connections; HTTP requests are automatically redirected to HTTPS
• Certificate Pinning: Prevents man-in-the-middle attacks by validating server certificates
• Perfect Forward Secrecy: Session keys cannot be compromised even if long-term keys are exposed

2.2 Encryption at Rest

Data stored on our servers is encrypted using:

• AES-256: Military-grade encryption for all stored user data
• Database Encryption: Full database encryption with rotating encryption keys
• Secure Key Management: Encryption keys stored in hardware security modules (HSMs) separate from encrypted data

3. Authentication and Access Control

3.1 User Authentication

We use industry-leading authentication practices:

• Clerk Authentication: Enterprise-grade identity management with built-in security features
• Multi-Factor Authentication (MFA): Optional MFA support for enhanced account security
• Password Requirements: Minimum 8 characters with complexity requirements (uppercase, lowercase, numbers, special characters)
• Password Hashing: Bcrypt with salting (never stored in plaintext)
• Session Management: Secure session tokens with automatic expiration and rotation
• Account Lockout: Temporary lockout after multiple failed login attempts to prevent brute force attacks

3.2 Access Control

We enforce strict access controls:

• Principle of Least Privilege: Users and systems have only the minimum access necessary
• Role-Based Access Control (RBAC): Permissions assigned based on user roles (Free, Premium, Admin)
• API Authentication: Bearer token authentication for API access with rate limiting
• Zero Trust Architecture: Continuous verification; no implicit trust based on network location

4. Infrastructure Security

4.1 Network Security

• Firewalls: Advanced firewall rules restricting unauthorized network access
• DDoS Protection: Distributed denial-of-service mitigation at the network edge
• Intrusion Detection: Real-time monitoring for suspicious network activity
• Network Segmentation: Isolated network zones separating public-facing services from backend systems

4.2 Server Security

• Regular Patching: Automated security updates for operating systems and software
• Hardened Servers: Minimal attack surface with unnecessary services disabled
• Container Security: Isolated application containers with security scanning
• Backup Systems: Encrypted daily backups stored in geographically distributed locations

4.3 Cloud Security

Our infrastructure is hosted on secure, enterprise-grade cloud platforms:

• SOC 2 Type II certified hosting providers
• ISO 27001 compliant data centers
• Physical security controls (biometric access, surveillance, 24/7 monitoring)
• Redundant power and network connectivity for high availability

5. Application Security

5.1 Secure Development Practices

• Code Reviews: Peer review of all code changes for security vulnerabilities
• Static Analysis: Automated scanning for common vulnerabilities (SQL injection, XSS, CSRF)
• Dependency Scanning: Regular audits of third-party libraries for known vulnerabilities
• Security Testing: Penetration testing and vulnerability assessments conducted annually

5.2 Common Vulnerability Protections

6. Data Protection and Privacy

Our security measures support our privacy commitments:

• Data Minimization: We collect only the data necessary to provide our services
• Data Anonymization: Personal identifiers removed from analytics and logs where possible
• Secure Deletion: Data securely wiped (not just marked as deleted) upon account deletion
• GDPR & CCPA Compliance: Technical controls supporting user privacy rights (access, deletion, portability)
• No Payment Data Storage: Cryptocurrency payments verified on-chain; no credit card or sensitive financial data stored

7. Monitoring and Incident Response

7.1 Security Monitoring

• 24/7 Monitoring: Automated systems continuously monitor for security threats
• Log Management: Centralized logging with tamper-proof audit trails
• Anomaly Detection: Machine learning models identify unusual patterns indicating potential breaches
• Security Alerts: Immediate notification of critical security events

7.2 Incident Response Plan

In the event of a security incident, we follow a structured response process:

1. Detection: Incident identified through monitoring or reporting
2. Containment: Immediate action to prevent further damage
3. Investigation: Determine scope, cause, and affected systems/data
4. Remediation: Fix vulnerabilities and restore normal operations
5. Notification: Inform affected users and authorities within 72 hours (GDPR requirement)
6. Post-Incident Review: Analyze incident and improve security measures

7.3 Breach Notification

If a data breach affects your personal information, we will notify you via email within 72 hours of discovery, detailing:

• Nature of the breach
• Types of data potentially compromised
• Actions we have taken
• Steps you should take to protect yourself

8. Third-Party Security

We carefully vet all third-party services that access user data:

• Vendor Assessment: Security audits before integration
• Data Processing Agreements: Contractual obligations for GDPR compliance
• Minimal Access: Third parties receive only the data necessary for their specific function
• Regular Reviews: Ongoing monitoring of third-party security practices

Current Third-Party Services

9. User Security Best Practices

While we implement robust security measures, your cooperation is essential. Please follow these best practices:

10. Compliance and Certifications

We comply with industry standards and regulations:

• GDPR: Full compliance with EU data protection regulations
• CCPA/CPRA: Compliance with California privacy laws
• OWASP Top 10: Protection against most critical web application security risks
• PCI DSS: While we don't store card data, cryptocurrency payments follow security best practices

11. Security Updates and Transparency

We are committed to transparency about our security practices:

• Regular Updates: This page is reviewed and updated at least annually
• Security Advisories: Major security updates communicated via email to affected users
• Public Disclosure: After remediation, we may publish details of significant vulnerabilities to help the broader community

12. Reporting Security Vulnerabilities

We encourage responsible disclosure of security vulnerabilities. If you discover a potential security issue, please report it to us immediately.

13. Contact Information

For security-related inquiries or to report incidents: